Privacy Policy

Effective Date: 19/5/26
Business Name: AR Trenaman Carpenters
ABN: 44 276 792 062
Website: artrenaman.com.au

This Privacy Policy explains how AR Trenaman Carpenters ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, contact us for trade services, or hire us to complete a project.

 

1. Information We Collect

We collect personal information to provide you with high-quality trade services and ensure our website functions correctly. This may include:

• Contact Information: Your name, phone number, email address, and physical address.

• Project Details: Information regarding the specific trade services you require (e.g., property layout, renovation specs, site photos).

• Technical Data: Information collected automatically when you visit our website, including your IP address, browser type, and device information (often collected via cookies).

 

2. How We Collect Your Information

We collect data in a few different ways:

• Directly From You: When you fill out a contact form, request a quote, call us, or engage us to perform work.

• Automatically: Through standard website analytics tools like Google Analytics.

• From Third Parties: Occasionally from real estate agents, property managers, or general contractors you have authorized to share your details with us.

 

3. How We Use Your Information

We use your personal data primarily to deliver our trade services and manage our business operations, specifically for:

• Providing quotes, estimates, and project proposals.

• Managing and completing your contracted trade work.

• Communicating with you regarding project updates, scheduling, and invoices.

• Improving our website and customer service.

• Complying with legal and safety requirements.

 

4. Disclosure of Your Information

We respect your privacy and do not sell your personal information. We may only share your information with trusted third parties in the following circumstances:

• Subcontractors & Suppliers: When necessary to complete your specific trade project.

• Service Providers: Third-party IT, accounting, or marketing services that help us run our business.

• Legal Obligations: If required by law, court order, or to protect our legal rights.

 

5. Data Security

We implement physical, electronic, and managerial procedures to safeguard your personal data against unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights and Choices

You have the right to request access to the personal information we hold about you. If you would like to review, correct, or request the deletion of your data, please contact us using the details below.

 

7. Third-Party Websites

Our website may contain links to other websites (e.g., manufacturer product guides or social media pages). We are not responsible for the privacy practices or content of those external sites.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or for operational/legal reasons. The "Effective Date" at the top will be updated accordingly.

 

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

AR Trenaman Carpenters
Email: artrenaman@gmail.com
Phone: +61 414 308 351
Address: Parcel Locker 10191 29029, 55 Creek Rd, Mt Gravatt East QLD 4122